Covid-19 Policy

Chauffeur Safety Protocol

 

Safety first

The safety of our clients and staff is the top priority for the I London VIP Chauffeur Organisation.

SCOVIDVIRUS (COVID-19) GUIDANCE

To ensure your safety, we have developed several guidelines to protect everyone involved with our organisation. These straightforward steps are designed to keep you safe during any of our services and are easy to follow.

OVERVIEW

The primary aim of this guidance is to ensure the safety of our chauffeurs.

TAKE CHARGE

The responsibility of upholding this policy and guidance lies with the chauffeur, and it should be prioritized above all else. Every service and setting must adhere to this guidance.

RISK ASSESSMENT

Each service should start with a thorough risk assessment conducted by the chauffeur. This includes evaluating:

  • Are you safe, and will you remain safe throughout the service?
  • Can you ensure your client’s safety throughout the service?
  • Will the service, route, or requirements pose any unnecessary risk to you or your passenger?

If any issues arise during this assessment or throughout the service, contact the office immediately.

THOROUGH CLEANING

To ensure everyone’s safety, chauffeurs must thoroughly clean the vehicle between each passenger. This includes:

  • Washing hands between journeys
  • Sanitizing hands, all touchpoints, and seats
  • Offering sanitation facilities to clients, including for their luggage
  • Removing any disposable or compromised items
  • Repeating these steps as necessary

SOCIAL DISTANCING

Chauffeurs are responsible for their own safety and that of their clients. This includes maintaining a safe distance both inside and outside the vehicle, using masks where required, and facing away from each other when speaking. It is strongly recommended to minimize client touchpoints, including door handles, storage, and any other areas of contact during the service.

FACE COVERINGS

Face coverings are highly recommended and mandatory in many public places. This guidance advises wearing facemasks in enclosed spaces, including inside the vehicle, and during close contact with clients and the public. Specifically, ensure to:

  • Wear a face covering in your vehicle and around other people.
  • Offer passengers new face coverings and safely dispose of used ones.
  • Ensure passengers wear face coverings for both their safety and yours, except where legally exempt, such as for children under 3 years or medically exempt individuals.

Ultimately, the safety of yourself and your passengers is your responsibility. You have the right to refuse service at your discretion. Inform the office promptly and always prioritize your own safety.

 

Privacy Policy

Compliance with General Data Protection Regulation (GDPR) 2018

 

This Privacy Policy outlines how Knightsbridge Chauffeurs, herein referred to as “we” or “us”, manages the personal data of users (“you”) on our website. We are committed to ensuring that your privacy is protected according to the General Data Protection Regulation (GDPR) and UK data protection laws.

Definitions and Interpretation

  • Data: Any personal information you provide to us via our website.
  • Cookies: Small text files placed on your device to enhance website functionality and user experience.
  • Data Protection Laws: Laws that govern the handling of personal data including the GDPR and any relevant UK legislation.
  • GDPR: General Data Protection Regulation (EU) 2016/679.
  • User, you: Any person accessing our website not as an employee or engaged consultant of Knightsbridge Chauffeurs.
  • Website: The website operated by Knightsbridge Chauffeurs, accessible at www.knightsbridgechauffeurs.co.uk

Application of this Privacy Policy

This policy applies solely to the actions of Knightsbridge Chauffeurs and Users with respect to this website. It does not extend to any websites linked from this website, including social media platforms.

Data Controller

Knightsbridge Chauffeurs acts as the data controller, determining the purposes and means of processing your personal data.

Data Collection

We collect the following data:

  • Your name and contact details.
  • Browser type and version, operating system.
  • Website usage data.

Data collection methods include direct submissions from you and automatic data capture via cookies and analytics tools.

Use of Your Data

Your data is used for:

  • Internal record-keeping.
  • Enhancing our services and your website experience.
  • Communications necessary for our service delivery.

Data Sharing

We may share your data with:

  • Our affiliates for service enhancement.
  • Professional advisors for compliance and business advisories.

Data Security

We implement security measures to protect your data, including:

  • Secure servers.
  • Encrypted data transfers.
  • Restricted data access to authorized personnel only.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have rights to access, correct, delete, or restrict the use of your personal data. If you wish to exercise any of these rights, please contact us at our designated email.

External Links

Our website may include links to external websites whose privacy practices may differ from ours. We recommend that you read their policies before providing any personal data.

Changes to This Privacy Policy

We reserve the right to update this policy to reflect changes in our practices or regulatory changes. Any updates will be posted on this website, and your continued use of our services will be deemed acceptance of those changes.

Contact Us

For any privacy-specific concerns or queries, please contact us at info@knightsbridgechauffeurs.co.uk

This privacy policy aims to ensure that you understand how we collect, use, and protect your personal data when you interact with Knightsbridge Chauffeurs’ website.